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Contribute Feedback What Katie C likes about Hooked Cooked:
Family of 11 ordered food and we got amazing freshly cooked food very quickly. We enjoyed amazing fish and chips, the kids devoured fish/chicken and chips and we even shared our 1st experience of a battered Mars bar. Right next to harbour as we waited to board our ferry back to the mainland. Would highly recommend and would visit again if we are lucky enough to sail over to Arran again View all feedback.
What aerobubble doesn't like about Hooked Cooked:
15 minute wait due to ferry departure. Staff rude. Lady came in as she forgot to order sauce and went to pay. They refused her as it was under £5 on her card…she just spend over £40 in the shop you’d think they’d suck up the card charge or give a 50p tub for free for their custom… a nice man paid for the ladies sauce. Thought that would have been it. No they continued to moan and slate the lady. Not professional at all. We received our food. No parchment on top of the pizza so it ended up having no cheese due to it being stuck to the paper packaging. Fish bad bones. Chips ok. Prices ridiculous. £11.50 for a full pizza supper. Anywhere else £7 max. Save your money and get proper, decent food on the ferry or the nearby hotels.
The restaurant is quite pricey and the food is not particularly impressive. The fish seemed to be cooked freshly, but the chips seemed to have been pre-cooked and left sitting for a while. The portion sizes are also quite small for the price. The restaurant may be taking advantage of being the only fish and chip shop on Arran and one of the few takeout options in Brodick open in the evening. If there were other alternatives, I'm not sure if I would choose to return.
Absolute shocking customer service! Verbally abused by counter staff after enquiring where our order that we placed was as we have been waiting 20mins. Numerous people who ordered after us had been served and left and we were still waiting. Food was ok, portion bit small, but fish was nice. Was far too much salt on the food as well!
We spent more than £40 at this restaurant. I had to go back for some ketchup because my husband forgot to get some for our child. They charged 50p per tub, which was okay. I tried to pay for two tubs but couldn't because the card limit was over £5 and I didn't have any cash. Thankfully, a kind person paid for the ketchup for us. It would have been disappointing if they didn't give us any after spending so much money on subpar food anyway. The fish was good, but the chips were terrible and didn't taste fresh at all.
Family of 11 ordered food and we got amazing freshly cooked food very quickly. We enjoyed amazing fish and chips, the kids devoured fish/chicken and chips and we even shared our 1st experience of a battered Mars bar. Right next to harbour as we waited to board our ferry back to the mainland. Would highly recommend and would visit again if we are lucky enough to sail over to Arran again
Worst scampi and chips, and pizza supper, we have had in a long time, very over priced for what you get. £9.50 for small portion of scampi and not a lot of chips. Pizza deep fried and disgusting, inedible. Passed off as looking like it was overdone because it was a stone baked pizza ?? This place has a premium location right next to the ferry terminal and so has a captive customer base of people who are just about to depart and don't have time to return and complain as the shop only seems to open 15 mins before boarding time. Given the number of people visiting the island this place really needs to up its game. Very disappointing. The Arran ferry provided a better standard of food.