Reviews
Long John Silver's, a popular seafood chain, recently received mixed feedback from customers. Some complained of a frustrating experience with online orders, with one customer claiming their money was taken but the restaurant was closed when they arrived to pick up their food. Another reviewer, a mystery shopper, encountered issues with food quality, cleanliness, and unprofessional behavior from employees. Additionally, complaints were made about delivery services cancelling orders due to the restaurant supposedly being closed, despite it being within operating hours. On the other hand, positive reviews praised the delicious food, friendly service, and nostalgic nautical theme of the restaurant. Overall, while some customers had disappointing experiences, others still found enjoyment in the seafood offerings and atmosphere at Long John Silver's, on average, Long John Silver's #31093 has been rated as 3.7.
Reviews from various websites
Food was hot fresh and very good the place was clean and the staff was very nice friendly and helpful only if more place were like this in pigeon forge
I eat here 3 to 4 times a week. Everything is normally excellent, but I still don't order the fries. My sister used to work at a Long John Silver's and she told...
read moreKim is the absolute best manager ever!!! She makes sure ur fish is hotttt! fresh! The slaw is superb a must have!! The hush puppies are to die for! The Service...
read moreI am Very satisfied with this restaurant! I have been going here once or twice a month for years. They are always very nice and clean. Great service. Food is al...
read moreGood food! Havent had it in a while there not in my area any more!! Still love that coating on the fish and chicken!!
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read moreWe were sooo excited to get Long John's. There hasn't been one in my hometown in years.We stopped at the one in Pigeon Forge and it was almost closing time but...
read moreVery happy there is still a LJS still open. The employee's were very nice and the store was clean and the fish was just like I remember.
Ceiling leaking in the order line. Made us wait to take order for 30 minutes but instead of taking our order, basically asked us to leave. They said they did no...
read moreStart out by saying that LJS is my absolute favorite but this one disappointed. We went by twice to order in the drive thru and never could get anyone to the wi...
read moreWe decided on LJS for lunch and pulled into the lot, as we got out of the car a worker was outside and told us they opened at 12 instead of 11. We took a little...
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read moreI was ecstatic with Dylan's (guy with a beard) serviceProfessional yet friendly.
The food is very basic here, and mostly comes from the fryer--wings, fries, mozzarella sticks, and the like--but it tastes good.
Don't come here to watch a gameIf you say you do they will rush you even when you're not done and not refill your drinks.
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