Steak n Shake from Richmond Menu

The Steak ‘n Shake in Richmond, KY has received mixed reviews from customers, with some expressing disappointment in the level of service and the greasy food. On the other hand, there are positive reviews highlighting exceptional customer service, delicious food, and overall great experiences. The restaurant has gone through changes, including self-serve kiosks and limited menu options, which some patrons miss. Despite the changes, there are still loyal customers who appreciate the cleanliness, friendly staff, and tasty offerings. Overall, opinions are varied, but the consensus seems to be that the Richmond location could use some improvements to regain the classic Steak ‘n Shake experience.

Last update: 08.07.2024

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The average assessment of 3.7 shows that Steak n Shake so far has satisfied the most of its guests.

What Leonard Harvey likes about Steak n Shake:
This is a great Steak N Shake, just off the highway. Great drive thru service. Prices are better than any Wendy?s, Burger King or other fast food around. Burgers, fries shakes for the entire family. Delicious!! View all feedback.

What Michelle Stuart doesn't like about Steak n Shake:
My food was very greasy; the food was alright , compared to the Steak N Shake in Seymour, Indiana, as well as Franklin, Indiana. My children agreed it was alright! They begin talking about how they missed the Indiana Steak N Shakes! They have awesome food at the Indiana locations! The best! The Steak N Shakes in Indiana are very friendly; however, the Steak N Shake in Richmond, KY has workers that are somewhat unfrie... View all feedback.

nathan-sweet

28.02.2024 - 11:24

The steak n shake experience is gone. No more kids meals in car boxes or paper hats. No more wait staff, the menu has been cut drastically and you just order on...

eric-paul-1

28.02.2024 - 11:24

This particular visit was good if I left out the comment concerning the laboratory. The men's restroom had both, the urinal AND the stall, been horribly ignored...