Reviews

Overall Total Score
4.2 out of 5
Impressive | 961 reviews

What User likes about Napoli Italian:
The food was delicious and we enjoyed everything we tried. Although the restaurant is older, it consistently provides a satisfying dining experience without the crowds of a busier establishment. View all feedback. What User doesn't like about Napoli Italian:
The manager at this restaurant is horrible - he provided terrible customer service and was extremely rude. I believe his attitude may even be racist. He was angry with me twice when I went to pick up my take-out order. He followed me and gave me a suspicious look at the bathroom door the first time, and when he saw me staring back at him the second time, he didn't even acknowledge my greeting. The third time, he refu... View all feedback.

Reviews from various websites

Menulist
4.2 ★ from 5 reviews

hello, thanks for their great comments! they are appreciated!

Great little hidden gem. We've always enjoyed every dish. Generous portions. Not overly busy. And it's BYOB!! The Chicken Madera is a yummy cream sauce. The Nap...

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Napoli's great food. Awesome service. Good prices. Nice environment. Bring your own wine or buy it there.

Service wasn't great, food wasn't that great. Ordered 2 pieces of pizza and they had no flavor. I wouldn't recommend this place. This did offer me something els...

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Napoli's always serves up a good meal. The plates are good because the chef knows how to make them flavorful. The staff is young, but they are always cheerful a...

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Restaurantji
4.1 ★ from 162 reviews
Teeya
12.01.2024 - 22:07

Zana should provide further training for her staff to understand that responding with "I don't know" is not acceptable when inquiring about the status of an ord...

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Amy
12.01.2024 - 22:07

I really enjoy the food and the service at this restaurant. It's definitely a place I will be returning to regularly.

Yvette
12.01.2024 - 22:07

The food was excellent! The pizza had delicious toppings that were piping hot. However, I was not a fan of the bruschetta as it had too much bread.

Harold
12.01.2024 - 22:07

Very good food and service. I would rather come here than any of those high end joints.

Daniel
12.01.2024 - 22:07

I would think that when you come in to a sit down restaurant, your waitress would inform you if the specials of the day or at least me tuon them. Also the price...

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INT Restaurants
4.2 ★ from 740 reviews
Ranger
19.09.2023 - 12:47

Great pizza. I'd been looking for a good pizza place for awhile and this is it. The Napoli Special (loaded) is great, especially with jalapenos added. The hambu...

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Cheryle
19.09.2023 - 12:47

Loved byob option. Entrees were good but appetizers were not anything special. Received a delicious piece of cheese cake for first time customers. Service was a...

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THE
19.09.2023 - 12:47

IGNORE the 1 star haters! This place has the best italian food i DALLAS! Old school family recipies at their finest! Best Chicken Parmesean Ive ever had in my l...

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Joshua
19.09.2023 - 12:47

I'm not usually a fan of Italian cuisine, but I was pleasantly surprised by this restaurant. I ordered the pasta combo and found it to be delicious. The atmosph...

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The Chicken Tuscany at this restaurant is incredible, but to be honest, everything I've tried here has been amazing! The staff is always respectful to my husban...

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Sirved
4.1 ★ from 59 reviews

We visited the restaurant and found that the Wylie location is much more appealing. We were confused by the presence of a bar when signs on the door indicated i...

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My son chose Bella for his 12th birthday, and I am thrilled he did! The food was amazing, especially the pizza - the crust was delicious! We had a fantastic tim...

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I placed an order on Uber Eats and received the wrong order. When I called the restaurant, they were already trying to reach the Uber driver to correct the mist...

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