Reviews

Overall Total Score
4 out of 5
Impressive | 3953 reviews

What Maisie Moore likes about Waterside:
Having previously pre booked for Christmas Lunch, we arrived slightly early but were shown immediately to our table which was decorated with a seasonal Christmas runner and party hats. No crackers, due to helping the environment with plastic waste. Good idea. Starters were served reasonably quickly together with our lovely and spicy mulled wine. My wife says her duo of fish was fantastic. Main courses of Traditional... View all feedback. What SlayerB21 doesn't like about Waterside:
Avoid at all costs if you want a good customer experience as well as good food. What an appealing experience myself and my family had at this “restaurant”. The staff were extremely rude. Surely it is not our fault if they are understaffed and their manager is not suited to their role and cannot organise their staff efficiently. The food is overpriced, mediocre at best and we left feeling like we were not welcome. Do... View all feedback.

Reviews from various websites

Gastroranking-it
3.8 ★ from 50 reviews
Sayer
25.09.2024 - 19:33

Visited Friday 13/09/24, had a great time. Have to highlight the customer service provided by Tristan ! Definitely will be returning.

goatshead
25.09.2024 - 19:33

The staff were were very polite and friendly. The view of the water was nice. The food was very poor. It was presented really nice but then when I started to ea...

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Guy
25.09.2024 - 19:33

Didn't eat. I just went to the car show in the car park, got served quickly when I went for a drink.

#SHIBAMBO
25.09.2024 - 19:33

Very nice pub by the canal, very good feel about the place

Stephan
25.09.2024 - 19:33

Nice pub offering both a la cart dinner and carvery (buffet with several roasts of meat). Friendly staff. It can be a bit busy, so making a reservation is advis...

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The restaurant received mixed reviews with some diners praising the friendly and accommodating staff, beautiful setting, and delicious food. However, others faced long wait times for food, poor quality dishes, and uncomfortable interactions with staff members. The Christmas lunch received high praise for efficient service, generous portions, and fantastic dishes. Overall, while the ambiance and service were praised by some, the inconsistency in food quality and long wait times were recurring issues for others. Despite some drawbacks, the affordability, variety of options, and delightful atmosphere make this restaurant a popular choice for many visitors.

Tripadvisor
4.1 ★ from 79 reviews
Vivien
04.04.2024 - 16:40

We had a delightful Christmas lunch at this restaurant, with outstanding service and everyone was very friendly and helpful. Despite booking late, they were abl...

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dekkerb
04.04.2024 - 16:40

After enjoying a leisurely walk in the sun, my son and I decided to have a meal at this restaurant instead of just having tea and cake. Unfortunately, his beefb...

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S8666TYsarah
04.04.2024 - 16:40

The stunning setting and delicious cuisine made for a perfect dining experience. We opted for a light lunch and were completely satisfied. To top it off, we ind...

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MJCHertfordshire
04.04.2024 - 16:40

Thankfully rang to reserve a table for a birthday lunch as it was so busy. Lovely friendly staff. It’s a cafeteria style ordering, but food delivered to table b...

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Jaynebilsborrow
04.04.2024 - 16:40

Such a lovely atmosphere and great service from all the staff. My friends and I really enjoyed our lunch. The staff were very helpful indeed helping me to seat...

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Menulist
4.5 ★ from 2 reviews
Maisie
11.02.2022 - 21:46

Having previously pre booked for Christmas Lunch, we arrived slightly early but were shown immediately to our table which was decorated with a seasonal Christma...

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Even though we live just down the road, it’s taken until now to use our Christmas gift voucher. We were expecting a nice lunch but what we were presented with f...

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Google
4.0 ★ from 1973 reviews
Gastroranking-uk
4.0 ★ from 1901 reviews

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