Reviews


The Counter restaurant at Santana Row offers a Californian burger experience with unique add-ons and foo-foo dipping sauces. While some customers find the prices to be a bit high, the quality of the food is generally good. However, some diners were disappointed with the increase in prices and mandatory gratuity for dine-in service, especially since the service and waiting times were not up to par. Some meals were noted to be oily or cold, while others found the sweet potato fries to be over-fried. Despite these issues, the restaurant offers a wide variety of burger options, including vegetarian and vegan choices, along with the option to build your own burger. The Counter is also dog-friendly and offers a variety of cocktail options. Overall, while some diners had mixed experiences with the food and service, others found the burgers to be delicious and filling, making it a worthwhile dining option for burger lovers, The Counter typically has an average rating of 4.

Overall Total Score
4 out of 5
Impressive | 5685 reviews

Reviews from various websites

Menuism
3.0 ★ from 2 reviews
warjianrumoelliu
06.08.2023 - 13:24

Not the cheapest burger, but hey, they have Garlic Aioli as a condiment choice… The Counter has very tasty burgers in 1/3, 2/3, or full pound sizes, the option...

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kissthecook
06.08.2023 - 13:24

Okay, I think we can all agree that Santana Row is a tiny bit pretentious. I absolutely hate paying for an expensive-yet-unenjoyable meal. But unfortunately, I...

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Menulist
3.7 ★ from 3 reviews
obergstrom-mushroom9
01.05.2023 - 14:00

We ordered two drinks, Parmesanfries, a vegetable burger and the grilled cheese sandwich. My drink (similar to a vodka tonic, but I can't remember the name) was...

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halvorson-otha
01.05.2023 - 14:00

Fun not to order all parts, then it is sometimes hard to pick it up because it is so full. Veggie Burger is eh. You have impossible burgers. Regular burgers are...

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zemlak-jaunita
01.05.2023 - 14:00

Ambient outdoor dining with a right vibe on a Friday night. Waiter was in hurry as the kitchen was about to close in 5 min. Brussel sprouts were super oily and...

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Sirved
4.0 ★ from 4652 reviews

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