Indochine Vegan Reviews (2724)

Menulist has collected all the ratings for Indochine Vegan from all important portals to give you a comprehensive impression. Currently, there are 2724 ratings from 8 website(s) available to you. The average rating for Indochine Vegan is 4.3 which means that guests have a very high opinion of this restaurant. Help other guests with your review for this restaurant!.

Overall Total Score

4.3 out of 5

Impressive | 2724 reviews

Reviews from various websites

All reviews for Indochine Vegan from all websites. The restaurant offers good food (4.3 stars) and is one of the best restaurants in San Francisco.

nicktustin

09.08.2023 - 10:32

A little overpriced, but good food. *vietnamese fragrant Clay pot good *chow fun with soy Jerky great

hannah-5

09.08.2023 - 10:32

Absolutely a must anytime I'm in town. They're conveniently located across the street from Cyclops Tattoo, so after every session, I know what I'm getting for d...

mary-106

09.08.2023 - 10:32

Ate here once and would not recommend. Prices are high for what you get (small portions and bland), the rolls are especially poor value, mostly tasteless, small...

brooke-32

09.08.2023 - 10:32

This place has the greatest food. I was sick yesterday and ordered a lot of food: the heavenly salad, pho, Mongolian Delight, Sweet and Sour soy protein. Everyt...

ajveggies

09.08.2023 - 10:32

I have been here more times than I can count, for a while, im now making a long overdue review. Indochine has alot of really tasty food, the atmosphere is like...

Last update : 09.08.2023

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"Food is good but need to step up customer service.I ordered on DoorDash and got a reasonable ETA so I started walking to the store. This was lunch time. When I got to the store, ETA jumped twice so then I had to wait 40 minutes to get a salad. I asked them if they can expedite it, they said no. I asked them to cancel and they said I have to wait 15 minutes.Obviously DoorDash needs to do better but a couple recommendations that the store can take to improve:1. Stop taking orders if you are out of capacity, especially for pick up at peak time. People walk to the store instead of waiting at home. I don’t check my phone every minute to see whether the ETA increases or not. I get an ETA and I walk. It’s a very bad experience that ETA increases significantly when you are already waiting in the store.2. Show some empathy and be kind to your customer. Lunch time is very tight for most people working in the city. I understand it’s taking longer to prepare the food and the least you could do is to help me cancel order right away so I can stop waiting and go somewhere else. Btw if I cancel on my end, I do not get a refund. All I got was “sorry there’s nothing I can do”.3. The other thing you could do is to route my order to the in store purchase queue which seems to have a shorter wait and start preparing my food right away instead of telling me I have to wait another 40 minutes. No way you are asking your customer to wait 40 minutes for a salad in a supposed to be “fast” food restaurant.Let me know how you think of my recommendations."

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