Reviews
What User doesn't like about Ozumo Santana Row:
My server stole my $100 gift card. My husband and I had a few drinks, so we were in a good mood and a bit buzzed. Our sever took advantage of us. I paid with 3 gift cards that my husband got as Christmas gifts from his employer as a chef at Hotel Valencia, which is neighboring business. The server is a horrible greedy thief and I hope she gets caught one day. View all feedback. What User likes about Ozumo Santana Row:
I can’t believe I haven’t been here in years! Food was so fresh and tasty. We had garlic edamames, fried chicken appetizer and honcho and dragon sushi. The service was great. Staff was friendly and wait time was minimal for food. Highly recommend this place! View all feedback.
Reviews from various websites
I am revising my review. After returning again and getting another disappointing experience, the manager came by noticed both my expression and the poor craftsm...
read moreAlways enjoy Ozume at both Santana Row (SJ) and Embarcadero (SF)
Loved the sushi roll, but the size of the rolls were small for the price. The restaurant is extremely dark and since the windows were open, there were flies in...
read moreThis is a casual though high end Japanese restaurant in Santana Row. The food is very good, and so too are the cocktails. Service was quick too.
We had the best experience here! We sat by the bar and got taken care of the general manager, Mark, who was gracious enough to explain a few different sake opin...
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read moreLubricated by bathroom and damp floors. Eating is ok, not much better than neighboring sushi place. drinks are very good
The quality of the fish for the cost does not match. very expensive for ok fish.
My server stole my $100 gift card. My husband and I had a few drinks, so we were in a good mood and a bit buzzed. Our sever took advantage of us. I paid with 3...
read moreI can’t believe I haven’t been here in years! Food was so fresh and tasty. We had garlic edamames, fried chicken appetizer and honcho and dragon sushi. The serv...
read moreFish and food was much better than average, presentation was nice, so the sushi chefs are talented. Otherwise pretty typical for what you would expect at a Sant...
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