Subway - San Marcos

The guy who works 2/3/23 tonight hates his job. If you need a minute to calm down, step back for a moment and count to 10 with some deep breaths. Wouldn't mind waiting. Don't be ugly for customers.

Good food, usually fast if you only get the help to smile.... 5 years ago... Now 1/28/2023... This place has become a shameful representation and quite a disarmament of the franchise chain. Because of my health problems and work that my wife has, we rarely have the luxury to eat subway during the day, but we have often supported and eaten in the evenings or weekends. If you want an evening sandwich, make sure you are good before dinner and in any case before L 347 of 20.12.2013, p. 1). It's been months since I had a meatball Sub because they always seem to be out. When I asked why, because I really wanted one, and there were not even pans in the heated well, I was told that it was because the morning crew only faked a certain amount. As a business owner, if I'm new, I didn't preload enough food that I ran with a minimum of 2 hours before graduation, I would be sad to all the revenues that I had lost and definitely more ahead. The attitudes are very unprofessional and it seems apology for apology not to fulfill what I am sure are operating standards. Where I had definitely recommended this place in the past, I am ashamed of it in San Marcos. From a 4 star to now 1 if I could go deeper, I would never have done that before. Shameful.

The store refuses to order a refund for not in stock online. The communication of Sean West, General Manager, is not existent.

After arrival, I had to wait for my pick-up order because not enough staff to serve the customers in the lobby. When I came home and opened my order, both sandwiches I ordered were completely wrong. They did not write the right ingredients of bread properly cheese and they were not roasted, but cold. That was a very laborious experience. I wouldn't even give him a moderate assessment. Better subway!

Horrible service took us 15 minutes to get our food made properly, and the mild aged woman making it coughed on one of the sandwiches. Also did not wrap our sandwiches properly and shoved it into the bag and it fell apart.