Dunkin' - Santa Fe

Great tasty donuts and other yummy stuff. The cashier could have been friendlier but it is what it is. There's a few tables if you want to eat in but it's not too big so space is limited. Other than that it's a good place to grab a tasty breakfast.

Lately this location has gone downhill. The workers seem to not care about customer service. After asking for chocolate glazed donuts, and the worker giving us glazed, we corrected her and she still continued to give us regular glazed donuts. Same thing happened with munchkins as well. We really need a new location in Santa Fe because the once loved and adored Dunkin has gone down the drain.

Like the place, the girls working there do a good customer service, smile to u and welcome u and serve u good but the guy with theme he is mad at u like he is going to give u the donuts for free!!! He did it to me more than two times!! Next time i remember his name and i put it here in the comments so u guys can recognize him !!

Customer service is very poor. Ordered coffee and donuts, employee rudely said I would have to add my own sweetener. Normally they make the coffee with the cream and sweetener. Not logged in under own name into cash register logged as Irene so can't even complain to management. Employee picture attached very very rude and unprofessional.

I’ve had nothing but amazing service and they ALWAYS make my coffee exactly how I love it. They’re super friendly with me. I do wish that the brand would have more security measures bc my hubs had to help handle an aggressive homeless man who was bullying a worker cleaning outside