Reviews

Overall Total Score
3.9 out of 5
Very good | 931 reviews

What Christine Bayer doesn't like about Costa Coffee:
I have ordered the advertised scone with strawberry conserve and cream twice now and each time they have forgotten the strawberry conserve and cream. I even included a note not to forget this for this particular order and it still wasn't delivered. If they don't have the conserve and cream then they shouldn't include this in the description false advertising! View all feedback. What TheChefsWifesLife likes about Costa Coffee:
I visited here on my own for a takeaway drink and a gift voucher. I have been before. The car park is HUGE as it is shared by the entire retail park. I didn 't struggle to find a space at all. I wanted to buy a gift voucher and staff showed me the design choices and explained how they worked. I also bought a coffee to take with me. They have an app where you can collect 'beans '. You get a bean per drink (two if you... View all feedback.

Reviews from various websites

Gastroranking-it
4.2 ★ from 50 reviews
Tracey
13.09.2024 - 08:05

We love our local Costa, the staff are amazing, very friendly and service is fab

Jake
13.09.2024 - 08:05

Delivery driver, granted no fault of hisown fell over and coffee delivery was ruined.

Beeston
13.09.2024 - 08:05

I like that the coffee is served in a China mug and not in a polystyrene cup. If a business loves its products it wouldn't serve them to you in plastic.

Charlie
13.09.2024 - 08:05

Great customer experience, very happy with the service!

Susannah
13.09.2024 - 08:05

Delicious and quick service with a smile. Parking free.

Overall, the restaurant received mixed reviews. While some customers were disappointed with the quality of their drinks and pastries, others praised the friendly service and cleanliness of the environment. The location was considered convenient, with a large car park and a loyalty app for regular customers. However, some felt that the service was slow and inefficient, calling for more staff and espresso machines. Despite the positive comments on the decor, seating, and helpful staff, there were complaints about the lack of shade in the sunny areas. The restaurant seemed to have potential but needed to address areas of improvement.

Tripadvisor
3.6 ★ from 37 reviews
Mia
15.10.2023 - 09:36

Everytime I visit here the wait is ridiculous! With only 2 people in front of me I queued 20 mins! Came in once with 6 people in queue and waited 45 mins! Every...

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মাসনুন
15.10.2023 - 09:36

Too long wait. Two people employed in busy Costa retail outlet. Hence they can't cope. Long queues. Slow. Unclean tables. Chaos. Staff too slow as well.

TheChefsWifesLife
15.10.2023 - 09:36

I visited here on my own for a takeaway drink and a gift voucher. I have been before. The car park is HUGE as it is shared by the entire retail park. I didn 't...

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Sue
15.10.2023 - 09:36

I visited the Cafe with my husband yesterday. Their professionalism in meeting and serving customers in a safe and clean envIronment was really good. All were v...

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Foodloverreviews
15.10.2023 - 09:36

Ordered 1 coffee to takeaway. It took 22 minutes for me to get it!! Ridiculous! It’s not like I was waiting for a gourmet meal!

Menulist
3.6 ★ from 5 reviews
Staša
29.11.2022 - 07:50

Large bright fresh new costa, friendly staff and usual good quality awaits from costa drinks, cakes and toasties

Patrick
29.11.2022 - 07:50

Very busy, something like that wait for food and drink. personal friendly.

Fiona
29.11.2022 - 07:50

Consistently good coffee and cake, sandwiches are also beautiful. good location right in the middle of the long water park, as they always find a place somewher...

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Brandon
29.08.2022 - 14:33

Hi. this company continues with Russian business interests. please do not buy until this stops. innocent Ukrainians die every day in the face of putin's aggress...

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Martim
29.11.2022 - 07:50

Beautiful coffee and personal

Foursquare
3.1 ★ from 7 reviews
Google
4.1 ★ from 205 reviews
Restaurantguru
4.0 ★ from 200 reviews
Gastroranking-uk
3.8 ★ from 213 reviews
Int Restaurants
3.8 ★ from 476 reviews

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