Reviews

Overall Total Score
3.4 out of 5
Good | 885 reviews

What User doesn't like about Dunkin':
I have given this Dunkin' Donuts multiple chances, but the service has been consistently poor each time. I worked for this company for three years and I have never seen such terrible customer service and maintenance issues before. View all feedback. What Nancy Hellijas likes about Dunkin':
I went to get an iced coffee and Miss Norma was incredibly kind and understanding. They had run out of small ice cups, which is what I wanted. However, this woman quickly solved the problem and I still got my small iced coffee. She didn't let the issue disrupt her work flow. She acted quickly and efficiently. As a customer, I was very satisfied. We need more people like Norma. Thank you! View all feedback.

Reviews from various websites

Menulist
1.4 ★ from 5 reviews

The first day I went, they shoved a half a dozen donuts into one bag. They were ruined. I mean, donut mush. I also ordered two cappuccinos, and they gave me one...

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Whoever’s working at 3pm (same time multiple times) hates making food and will lie to customers, saying that the oven is “off”. Not broken, not being cleaned, j...

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Service going downhill. Past few visits order was incorrect today didn't know coffee had no sugar until I was almost home. Not worth turning around for.

Workers are incompetent, brainless, fake eyelash wearing brats.

Worst coffee in town I have not even gotten a drinkable coffee in months it’s absolutely disgusting

Restaurantji
2.8 ★ from 67 reviews
Nancy
19.02.2024 - 23:09

I went to get an iced coffee and Miss Norma was incredibly kind and understanding. They had run out of small ice cups, which is what I wanted. However, this wom...

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Dave
19.02.2024 - 23:09

When your coffee is made incorrectly and the staff gives you attitude about it, it is unprofessional and totally unacceptable.

Stephanie
19.02.2024 - 23:09

Just save yourself the trouble and poke yourself in the eye. It would be a more enjoyable experience than dealing with the Spanish mother-daughter duo working a...

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Julie
19.02.2024 - 23:09

Rude, they have no customer service, don't know how to refund when they make the mistake, mother and daughter are the poison of this location.

Zandra
19.02.2024 - 23:09

Looking for food poisoning? Here's your place! The bacon on the rotten avocado toast was not cooked and the bread under it was burnt... How many ways from Sunda...

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