Reviews

Overall Total Score
3 out of 5
Good | 578 reviews

What finthetin likes about Creams Cafe:
I had a custom made waffle with banana and caramel sauce, it arrived quickly and tasted good with good value for money. I was seated by Tom and he helped me when I couldn't scan the QR code to view the menu. Great service by Tom and a pleasurable trip, bound to go there again View all feedback. What Carole B doesn't like about Creams Cafe:
Awful service, waited so long only to be told afterwards that they didn’t have most of our order. Asked for refund and got charged twice before I finally got a refund! Will never go there again! View all feedback.

Reviews from various websites

Tripadvisor
3.0 ★ from 321 reviews
laurenhxyz
22.10.2023 - 05:45

The food was very cold and stale. Milkshake came 15 minutes after the food. Very underwhelmed, will not be returning! The workers are unenthusiastic and seem bo...

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Tim
22.10.2023 - 05:45

We wanted to sit in a booth even though there were 7 booths free! Quite rude, cold restraint hot drinks not working not a friendly experience and was freezing i...

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Peter
22.10.2023 - 05:45

When placing an order the manager kept questioning why we wanted what we wanted and trying to make us have the easiest option. Rude and not accommodating.

Philip
22.10.2023 - 05:45

We ordered and because of an issue with their printer, 1 of the orders did not appear. They couldn't do a refund as it wasn't paid for by an online banking acco...

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Ray
22.10.2023 - 05:45

i’m not normally one to complain but every time i come here the service is unsatisfactory. we shouldn’t have to ask 3 times for a glass of water. the crepes wer...

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Visitors to the restaurant had mixed experiences, with some encountering unprofessional behavior and slow service, while others praised the friendly staff and enjoyable food options. Despite issues with reservations and ordering through an app, many found the food to be good value for money, particularly enjoying the waffles and gelato. Some guests appreciated the friendly service, with mentions of staff members like Tom and Antonella. Overall, the general consensus was that Creams offers a variety of dessert options, but improvements could be made in terms of efficiency and customer service.

GastroRanking-UK
3.0 ★ from 257 reviews

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