Butter Flakes Bakery Grill - Tamarac

Update: went back and got a fried chicken lunch special. A chopped thigh? Wow chicken is very cheap. A customer should receive at least one leg quarter (leg and thigh) in the value of meat. Also, they still only have the cheapest pages, which is salad. Customer service has not improved, attitudes still bad; in my opinion. Update: 8/15/22 The place has gone a bit downhill. Use me a pretty decent place for a grab next to the stinginess with meat and gravy, the food was terrible lately the previous two times I? ve was absolutely terrible and I will not be back. Waste of money. Goat plate full of pepper BONE no meat. They have good food, very authentic, good taste. My problem here is small meat portions!! And a bad customer service. Are you not even packaged here and they hurry to order as if you know the menu automatically? also they never really have steam veg or cabbage as a side just the cheapest thing that is salad.

I don't write posts very often but had to after visiting this weekend. We had ackee and saltfish, calaloo and saltfish with fried dumplings and ground provisions and a couple beef patties for the kids and we had no complains. Everything was cooked very well. Normally we would wake up the next morning with stomach issues because of too much oil but we never did. Big up to the chef. See you on our next visit.

This place has THE BEST curry goat! I had it catered for an event and everyone loved it. Buttter Flakes you outdid yourselves ??

As I am reading through the reviews online, I can honestly say that I am shocked, because I have shopped here (only on the outside) on several occasions and have referred a lot of friends and family. While they have been on the inside, I have never been and now a good amount of them (23) to be exact have indicated to me that they will no longer support this business and I feel very bad because I am the one who referred them. Including my cousin who drove 3 hours just to come and try out the food and the business establishment, but instead of obtaining food from the truck outside they went inside with their family. While the food is good, they do not mind paying the price for the food, their reason for discontinuing support of this business is because of the poor customer service approach and lack of customer centricity. In further review I see that several customers have mentioned the poor customer service approach, which indicates a need to foster a customer oriented environment as customers are the main support of any business, especially this type of business. There is one review with a manager's response that really stood out to me and this is extremely sad that the manager missed an opportunity in identifying the true complaint and acknowledging it. The complaint and response is as follows: Complainant: T Rudd While we were here to pick up food that so many rave about, the service from the young lady behind the counter was not very friendly AT ALL. Manager's Response: Social distancing if that?s rude we are sorry if you take it personally. Now, please tell me, this is a paying customer, who paid not just for the food but for a service and they are expressing their concern specifically as it relates to the customer service NOT being FRIENDLY What does this have to do with Social Distancing. This is by far the most unintelligent and illogical insensible response I have ever seen in my entire life. This is sad. There seems to be an issue with customer service in your business So Fix it! I have over 16 more people who still support your business and I do not mind extending and spreading the word to continue supporting your business but I refuse to do that if the customer service approach is not remedied. If you are attracting the business one way or another and most of the business that your entity attracts is via word of mouth and social media then you need to create a best in class experience for your paying patrons!

We ordered this food for delivery and it is really out standing. We love it! The taste was great so were the portions for the money we spent we will be ordering more food from here that is for sure. Wide menu and we are ready to try it all based on the fact the food we have tried so far is amazing. I attached an image I found online and the food is really this good. If your Jamaican go now if you love food period go now because they have a lot to offer and anyone should be able to find some thing they like.