Reviews

Overall Total Score
1.9 out of 5
Below average | 168 reviews

Reviews from various websites

Gastroranking-it
1.2 ★ from 50 reviews
Chris
22.10.2024 - 06:45

Crap service!!!!. They replaced cold food with barely warm food twice. To busy with delivery orders and drive it's. Took over 10 minutes to get table service. W...

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SurreySmiley
22.10.2024 - 06:45

I have never known such chaos. Change the manager re organise the process. Not customer friendly. At least when we queued to order back in the old days you knew...

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beckyt439
22.10.2024 - 06:45

Management clearly need to review what good customer service looks like. The staff are trying their hardest but every single car that orders through the drive t...

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Laurence
22.10.2024 - 06:45

DON'T PARK HERE LATE AT NIGHT AFTER 11PM AS THE PARKING C S SEND YOU TICKETS FOR PARKING THERE AFTER GETTING A TAKEAWAY. GOT A TICKET FOR £60 FOR GETTING A TAKE...

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DavidSB
22.10.2024 - 06:45

9am Sunday morning. The floor was dirty, the treads of the stairs were gritty dirty, the corners edges throughout the restaurant were crusted in dirt, the clear...

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At this restaurant, the dining experience appears to be a mixed bag. While some patrons appreciate the cozy seating, reasonable prices, and quick service, many express frustration with order accuracy and food quality. Complaints often focus on missing items, cold fries, and unappetizing drinks, suggesting a lack of attention during busy periods. Nonetheless, some customers have enjoyed specific menu items, like the BBQ burger and cheese bites, citing delicious flavors. Although staff friendliness has been noted, issues with the ordering process, especially during busy times, leave room for improvement in ensuring a consistently satisfying experience for all customers.

Tripadvisor
1.9 ★ from 87 reviews
beckyt439
11.11.2023 - 05:38

Management clearly need to review what good customer service looks like. The staff are trying their hardest but every single car that orders through the drive t...

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Jake
11.11.2023 - 05:38

Had to wait for 45 minuets for my food, ended up having to ask for a refund from the manger Scott who was incredibly rude and told me there was nothing he could...

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Desiree
11.11.2023 - 05:38

Do not use this branch!! Over the last month this branch has got steadily worse. Yesterday I was given a toffee coffee, couldn’t drink and noticed after I had q...

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Deliboyx
11.11.2023 - 05:38

When I go to McDonald’s, I don’t expect Michelin star cooking or service – I just want my Big Mac served quickly. However, the Tunbridge Wells branch of the cha...

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Treats999
11.11.2023 - 05:38

Ample parking, well-managed, reasonable prices, and chances to win prizes! The seating is clean and cozy. The drinks are fantastic! The menu offers options for...

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Gastroranking-uk
2.0 ★ from 81 reviews

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City: Tonbridge (near TUNBRIDGE WELLS), 16 Avebury Avenue Tonbridge, Kent TN9 1TN, United Kingdom
"Lovely meal, lovely people. Full marks thanks"
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City: TUNBRIDGE WELLS, 87 Hastings Road, TUNBRIDGE WELLS, United Kingdom
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