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Contribute Feedback What User likes about Mcdonald's:
I like the friendly setup there. Foot extensions on the doors allow you to pull them with your foot on you. There were hand sanitizing wipes right next to do it order screen. We sat in a plush L shaped stand and waited for our order to come to us. The food itself is not 5 stars, but it is favorable given the current inflation and we were all satisfied. View all feedback.
What User doesn't like about Mcdonald's:
Go to the other McDonald?s not too far away. Waited over an hour then they tried to tell me I never placed a mobile order even though I literally showed the order history and they just cleared my order of the screen. Happened to many people as well. They were trying to up their time by clearing them early then forgot about all of them. At least 10 of us waited over an hour. Horrible and nearly a scam. 12am-1:20am Jul... View all feedback.
I like the friendly setup there. Foot extensions on the doors allow you to pull them with your foot on you. There were hand sanitizing wipes right next to do it order screen. We sat in a plush L shaped stand and waited for our order to come to us. The food itself is not 5 stars, but it is favorable given the current inflation and we were all satisfied.
I had ice cream. I think only two people worked and nobody was there to clean the tables and the music was as loud as Disco.
I understand these employees get paid way less than what they actually deserve but that doesn?t mean you have to be rude to customers, apparently they do not know how to respond to a ?thank you? or ?please?, when I went to the first window to pay for my order I asked for my receipt and the lady hesitated on handing out the receipt, then I had to ask a second time and then she handed out my receipt along with 3 other receipts from the customers before me, and I just find that annoying and disrespectful in many ways. Then I went for the second window to get my food, I got my food and then asked the guy if I could get some barbecue sauce and he just stared at me but handed me the Sauce and then I said thank you and he did not say anything back which can sound childish from my part but this a business based on customer service. I do not recommend coming to this McDonald?s.
To add to the all the one-star reviews: I placed an order via UberEats to this McDonalds location. I placed my order at 8:10 PM and didn 't receive my order until 9:40 PM, after the restaurant itself cancelled my order once, which I had to reorder again. Looks like they 're not timely with orders at all, failed to update the system from Wrapping Up to Ready for Pickup. When I finally had to call them, I found the order was already ready a long time ago and was waiting for pickup and getting cold while neither the driver or I were notified of this. This caused another delay as they had to remake the entire order. When I finally opened the bags, the Happy Meal was missing the sauce, the toy I had selected, and the extra fry I had substituted instead of the apple slices. The ENTIRE Medium French Vanilla Iced drink was missing and nowhere to be found, and the fries were all cold and stale. McFlurry was an Oreo, not a Shamrock like I had originally ordered. The McFlurry came almost in liquid state too. Fries were spilled all over the inside of the bag as whoever prepared the order put the container in improperly. The drenched straws and utensils were thrown in so carelessly that they all landed inside of the McFlurry I had ordered. There were unknown crumbs all over my iced tea cup, which also came tipped over with sticky residue spilling all over the cup. 0/10 and looks like far less than half-effort was put into my order. I am extremely dissatisfied with the customer service I received from McDonalds at 2089 Chain Bridge Road and they will no longer deserving of my business. I did report all issues mentioned above to the UberEats support team to resolve and receive a refund. Do not trust McDonalds Tysons with your UberEats order, much less in person. Staff at the drive-thru are very unfriendly and my order is rarely correct at this location, especially through the drive-thru. They always forget your sauces, your straws or napkins, and make you wait the longest you
I like the covid friendly setup there. Foot extensions on the doors allow you to pull them toward you with your foot. There were hand sanitizing wipes right next to the do it yourself order screen. We sat in a plush L shaped booth while waiting for our order to come to us. The food itself is not 5 star but it's reasonably priced given the current inflation and we were all satisfied.