Palm Trees - United Kingdom

The best Chinese food I’ve eaten in a long time. So fresh and delicious. The staff we encountered were friendly and polite. We hope to treat ourselves again before going home.

Place was empty so no atmosphere. There were a number of us but we all had to decide, as a group, which menu we chose from, either 'all you can eat ' or 'a la carte '. Some wanted one, and some wanted the other, but they wouldn 't allow that. Food was okay but nothing special

The food was good. The waitresses were nice and pleasant. The restaurant was clean and all was good until the bill. 10 of us had eaten the bill was just shy of £300 but then it was demanded that we pay a 10% surcharge, none of us had seen this anywhere if it was displayed. We agreed but it was the way it was put across, very rude. We asked to pay separately, to which we were told no, they could not do that even though they have a digital till. In the end we were provided with a bill and some pieces of paper pens, then told to work out what we each owed individually (NOT FORGETTING THE 10% SURCHARGE) I had explained that none of us would leave until they had taken all payments and that they the staff were satisfied. There was a male member of staff who from the minute we asked to pay individually just stood behind the counter with his arms folded growling at us with a look of disgust/ anger on his face. From the time we asked to pay to leaving there was only 1 other table of 4 or 5 customers in the whole place, so it was not as though they were put out because it was busy.

Incredible food, and the all you can eat menu has amazing options. We went on a wensday night so was fairly quite but overall an amazing experience and would highly recommend to anyone.

Greeted with smiles on arrival which was welcoming. We we're a group of nine for an all you can eat meal with empty plates and full tummies great service. Have been there a few times and will continue to go again.