Reviews

Overall Total Score
3.7 out of 5
Very good | 1368 reviews

What Matt H doesn't like about Arby's:
TOTAL FAIL!!! Why is your lobby closed when every other restaurant on Grand can manage to get the job done??? WE ARE SICK OF EATING IN THE CAR!!!! It shows that management and ownership can't/won't do what it takes to staff the store properly. Shameful. View all feedback. What Kevin B likes about Arby's:
Tried the new Diablo chicken sandwich. The guy at the counter said he eats one every day. Well it was way too spicy. Wow. Went back and he apologized profusely. I ordered a new sandwich and he gave me a discount. I really appreciated the gesture and his friendly personality. I would come back just because of the kindness and service. But not for that spicy Diablo sandwich! View all feedback.

Reviews from various websites

Menulist
4.0 ★ from 13 reviews
Anaïs
26.12.2017 - 11:35

I stopped in here for lunch a few weeks ago and was quite impressed.

Carole
26.12.2017 - 11:35

Honestly the best service I've experienced in Billings including all of the fancy restaurants! Even when the place is packed full of people my food is

Antonino
26.12.2017 - 11:35

Slow how about slower than slowThere was employee who looked at me several times did nothing.

Roland
23.01.2023 - 01:07

They make a good burger and I love the roast beef sandwichfood: 5/5

María
23.01.2023 - 01:07

Many thanks for going beyond and beyond to fix their chaos. I really appreciate getting 4 free slider, just bc they missed sauce on them the last time. this is...

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Overall, reviews for this Arby's location are mixed. While some customers were disappointed with the long wait times, chaos, and incorrect orders, others appreciated the efforts made by the staff to rectify mistakes and provide good service. The food quality was also a point of contention, with some mentioning issues with the meat and pricing, while others enjoyed their meals. Despite some negative experiences, there were also positive notes about the cleanliness of the restaurant, friendly service, and tasty menu items like curly fries and mozzarella sticks. Ultimately, this Arby's seems to have room for improvement in terms of consistency and customer satisfaction.

Top-rated
5.0 ★ from 9 reviews
Pamela
28.07.2023 - 15:02

It's been a while since I dined at Arby's. I stopped in for supper before church recently and had a really good chicken sandwich and fries. The restaurant was c...

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Kevin
28.07.2023 - 15:02

Tried the new Diablo chicken sandwich. The guy at the counter said he eats one every day. Well it was way too spicy. Wow. Went back and he apologized profusely....

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Hannah
28.07.2023 - 15:02

Thank you so much for going above and beyond to fix your mess up. I really appreciate getting 4 free sliders just bc you missed sauce on them the last time. Tha...

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Jordin
28.07.2023 - 15:02

Always craving arbys! Good was warm and delicious. Staff was quick and friendly

Dylan
28.07.2023 - 15:02

This was probably the best Arby's that I've been to.

Int Restaurants
3.6 ★ from 1223 reviews
Courtney
04.09.2023 - 10:26

This Arby's location is my new favorite. I only get their Greek Style Gyros because I find them to be the closest authentic Gyros that Billings has, sad right?...

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Restaurantji
3.6 ★ from 122 reviews
Menuwithprice
3.9 ★ from 1 reviews

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