Reviews
Presently you have access to 1330 evaluations from 5 website(s). The median rating for Swiss Chalet is 3.7, signifying that the vast majority of its guests was satisfied with its service. Swiss Chalet in Thornhill has received a mix of reviews from its customers, with some expressing dissatisfaction with the food quality and service, while others have had positive experiences. The negative reviews highlighted issues such as soggy and overdone food, lack of cutlery, tired atmosphere, and bland taste. However, there were also glowing reviews praising the delicious chicken, Chalet sauce, Poutine, wings, and desserts. The friendly and efficient service provided by staff members like Sonia was also appreciated. Overall, Swiss Chalet seems to have room for improvement in consistency but has the potential to provide a satisfying dining experience for its customers.
Reviews from various websites
Sonia was excellent. Friendly and helpful. Very happy with her service.
Sonia was the best! As always 1/4 white with fries never
Michelle at Promenade was our server and she’s always knowledgeable and pleasant! She’s a great server!
I came in for dinner with my mother. I was greeted by Sonia who has been taking care of my family and me for years. Sonia took my order and brought me exactly w...
read moreTheir fries and chicken wings were horrible.. all dark and soggy.. seems like they never change their cooking oil. Forgot to put 4 sets of cutleries on top of t...
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