Reviews
Roots, a long-time favorite restaurant, has recently undergone ownership changes which have led to a slightly diminished dining experience. Despite serving a good but not exceptional grouper special, the lack of transparency regarding pricing left a sour taste. Additionally, rushed service and a seemingly abrupt end to the meal detracted from what should have been a fine dining experience. On the upside, the quaint and cozy atmosphere of the restaurant was noted, with some diners enjoying their experience especially during brunch. While some felt the high prices were not justified, others found the farm-to-table menu offerings to be worth the cost, with standout items like baked brie and gnocchi receiving high praise. Outdoor seating was a hit, with excellent cocktails and attentive service making for a memorable dining experience overall. Despite a few inconsistencies and complaints, Roots appears to have potential as a charming dining destination in West Chester, on average, Roots Cafe has been rated as 4.5.
Reviews from various websites
Food is always amazing, service always great, never an issue here. All good things at every hour. A keystone spot in the foundation of our town.
Great food, a great find...staff a bit overwhelmed, but food came quickly and the Nashville Hot Chicken sandwich was amazing.
Roots is the best! Even when you have to wait for a table it’s WORTH IT! Sometimes they are super busy and it’s a small place so I give them grace! Servers are...
read moreThe food was yummy. I got the burger salad and a berry tea. My friend got the bacon and arugula sandwich.The only thing I didn't like was they sprayed a bleach...
read moreAfter waiting for over an hour, we were finally seated. After sitting at the table for 30 minutes with no water, no contact and servers walking by regularly, we...
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