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The Chalet at the Fairmont received mixed reviews from customers. Many mentioned the delicious fondue options, especially the cheese fondue. However, some experienced issues with slow service, undercooked meat, and a lack of explanation of menu options. Despite this, the ambiance was praised as warm and cozy, perfect for a special occasion. Exceptional service from servers like Gillian and Jack was highlighted, creating a welcoming atmosphere. Overall, it's recommended for a unique dining experience, particularly for fondue lovers and those looking for a cozy spot after a day on the slopes.

Menulist
5.0 ★ from 2 reviews

Meh. Neither the food or the atmosphere was anything special. The crackling log fire was really the only thing that leans into the theme of a chalet, not even a...

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Fondue at the Chalet is always a special treat! We love returning and introducing our friends and family to a fun and memorable experience

Restaurantji
4.1 ★ from 65 reviews

It took 30 minutes after our dinner plates were cleared for our dessert to finally arrive. The service was extremely slow. The food was decent, but nothing spec...

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GailS
18.03.2024 - 18:49

The service at The Chalet is excellent. The staff always provide friendly and efficient service. We appreciated the personal touch of Gillian recognizing us fro...

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