Dunkin' - Willow Grove

I am a regular Dunkin donuts customer. I get coffee everyday morning and get donuts for my kids after my soccer game every Saturday morning. Today my kid has league game and it was our turn to provide refreshments. I bought 10 munchkins and requested a box so that it's easier for kids to pickup. He outright denied that he won't provide the box for 10 munchkins. He doesn't even pay for the box and inventory is provided by dunkin. He was rude and impolite in refusing my request even though I'm a regular customer there. I'm going stopping to this location due to this secure guy. He is a lean guy with a mustache.

I placed an order which included 3 jelly doughnuts when I reached home I found the doughnuts were not in the bag. I contacted the manager she told to come back tomorrow and she would get me the doughnuts. I went back the next day to get my 3 jelly doughnuts but when I got home I found 3 glazed doughnuts not 3 jelly. They have very bad customer service along with not be able to speak english very well. I would recommend trying another store if you want to get your order right

This specific Dunkin? is really fast with their orders.

Yeaaa there is a reason this place is never busy. Owners need to train their personel on how to make specialty drinks. Last time im going here. To many Dunkin around for third chances.

I went here yesterday after work to order two coffees and some donuts. I couldn't hear what he said and asked him to repeated himself, and then he lashed out of me and started screaming. I left without paying, this is the second time this has happened.