Reviews

Overall Total Score
3.2 out of 5
Good | 716 reviews

What User likes about Shake Shack:
The food was good, and the service was satisfactory. It was simple American cuisine, but still enjoyable. We did get a bit frustrated when we didn't receive silverware despite asking for it while staying at the hotel, and one of our drinks was missing. However, overall, it was an okay experience. View all feedback. What User doesn't like about Shake Shack:
Honestly, eating was bad. the pommes reminded me of eating the high school cafeteria. the burgers are very small and not very good. very too expensive for what they get. I'm not sure if this is unique at this particular place, I've never been in a shake rack. also the place was really dirty. the tables are not cleaned after leaving the cartridges. the stand where you needed to be picked up water and ketchup to be tak... View all feedback.

Reviews from various websites

Menulist
2.8 ★ from 5 reviews

The food was good, and the service was satisfactory. It was simple American cuisine, but still enjoyable. We did get a bit frustrated when we didn't receive sil...

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Great burgers! The 50/50 option is fantastic, and the thick shakes are delicious. I really enjoyed the mac and cheese sauce on the cheese fries, and the crinkle...

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The responses to customer complaints always state that improvements can be made, so why not take action? Your Yelp rating is low, and there are numerous complai...

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Honestly, eating was bad. the pommes reminded me of eating the high school cafeteria. the burgers are very small and not very good. very too expensive for what...

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they never told me that my food was ready. I waited five minutes after the five minutes, said waiting before I came in because I realized they had to be busy. I...

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Google
3.2 ★ from 283 reviews
Tripadvisor
3.0 ★ from 6 reviews
INT Restaurants
3.5 ★ from 317 reviews
Restaurantji
2.5 ★ from 110 reviews

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