Reviews
What Michael S doesn't like about El Pollo Loco:
They did not make what I specifically ordered online. The meat was not cooked properly.The worst part was that when I reported it to the manager he only apologized and offered nothing in return.So I guess it meant too bad you didn't like your food but we are not going to replace it for you...! View all feedback. What Jeff likes about El Pollo Loco:
Very clean inside and out. They even have flowers on the tables. The service was great, very nice and intelligent people working. A woman even came around the lobby to check on everyone and how their meals were. Super friendly. All the food was delicious and very fresh. My favorite El Pollo Loco throughout all of my travels! View all feedback.
Reviews from various websites
Always order dinner to be delivered and I always get what’s in the order..
They did not make what I specifically ordered online. The meat was not cooked properly.The worst part was that when I reported it to the manager he only apologi...
read moreThis might just the cleanest El Pollo Loco I've ever been in. The staff are always courteous and seem genuinely happy to serve you.
The website lies about their closing time, it says they close at 11 but by the time I get here they're already closed, they need to update their website, this i...
read moreGreat, tasty food, but the staff were very grumpy, didn't so much as smile, so service only gets 2
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