Baskin-robbins - Capitola

The average rating of Baskin-robbins is 2.5, so the location has received mixed reviews from its guests.

What Park H likes about Baskin-robbins:
Hello! Just wanted to pop in here and let anyone who's been reading the reviews know that the man whom a lot of people have recalled their negative experience with, Eric, is no longer working here. You don't need to worry about encountering him : View all feedback.

What Ann Peters doesn't like about Baskin-robbins:
Ordered a birthday cake online. Cake wasn’t ready, order wasn’t received by the store or was lost. No cake for our party. They said we could pick one from the case but they were the same 2 flavors. Owner is never around to handle these things. High school kids run this place. They are clueless. Nothing was done to rectify the situation or apologize. No gift card or anything. They just don’t care. View all feedback.