Reviews

Overall Total Score
4.2 out of 5
Impressive | 1231 reviews

What User likes about Starbucks:
The line was long, but the baristas were very efficient. I had a complicated order due to allergies, but they handled it with ease and were fantastic. It was my first time at this place and I was impressed with the service. View all feedback. What User doesn't like about Starbucks:
The staff was extremely impolite, particularly a young woman who refused to give her name. Despite ordering trenta-sized drinks without ice, I was surprised to receive less than a full cup. When I asked the barista at the window for my drink, the woman rudely insisted that not having ice meant I was getting more beverage. Overall, the service was very disrespectful. View all feedback.

Reviews from various websites

Menulist
3.8 ★ from 10 reviews

Always served with big smiles. I don't come here as many times as I want. but they never made my order wrong. love the work ethik. they deserve to be paid more

Long wait times. When ordering via mobile order, you get there to pick up to find out you have to wait in the drive thru anyway to get your mobile order. Horrib...

read more

I am always satisfied!! I literally stop there Sunday throughout Wednesday occasionally Thursday and the staff is alway super nice!

This has to be the best run Starbucks we have visited. The staff were so friendly,.even with all the chaos of a Starbucks going on! They offered suggestions on...

read more

Something on the way they make the drinks here they are always too watery, it's a shame because they are fast and really kind. The service is truly exemplary.

Restaurantji
3.7 ★ from 209 reviews
Rachel
18.02.2024 - 14:19

This Starbucks location was probably the worst I have ever experienced. Only one employee was nice, the others were really grumpy. The barista made my drink inc...

read more
Maddie
18.02.2024 - 14:19

I have never had a negative experience at a Starbucks until now. It has always been my go-to stop during road trips because they have clean bathrooms. However,...

read more
Mrs
18.02.2024 - 14:19

I have visited many Starbucks locations across the US, and this one is by far the worst! The staff is unfriendly, drinks are made incorrectly, and there is atti...

read more
Lisa
18.02.2024 - 14:19

Starbucks (or at least this one) was awful!! The peppermint mocha is grainy and chemical tasting. Do not try the impossible breakfast sandwich. It’s impossible...

read more
Ashley
18.02.2024 - 14:19

Absolutely ridiculous and very rude management. Granted i was only in for a doordash order but i called to speak with a manager and they were very rude on the p...

read more

Good Rated Restaurants near Collinsville

4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: O FALLON (near Collinsville), 119 W 1st St, O FALLON, United States
"Always great food Monday cheeseburger special is a great one."
4.4
Menu
Table booking
Open Now
4.4
Menu
Table booking
Open Now
City: Collinsville, 6805 Old Collinsville Rd O Fallon, IL 62269-6916, United States
"Gotta knock it down a couple notches."
4.3
Menu
Table booking
Open Now
4.3
Menu
Table booking
Open Now
City: Collinsville, 1000 Eastport Plaza Dr, 62234, Collinsville, US, United States
"Everything was nearly perfect, except it was very cold."
4.4
Menu
Table booking
Open Now
4.4
Menu
Table booking
Open Now
City: Collinsville, 1042 Collinsville Crossing Blvd, 62234, Collinsville, US, United States
"The service and pizza are always amazing!!"
4.3
Menu
Table booking
Open Now
4.3
Menu
Table booking
Open Now
City: Collinsville, 222 W Main St, Collinsville, United States
"Good atmosphere. Nice staff. Fried mushrooms were"
4.3
Menu
Table booking
Open Now
4.3
Menu
Table booking
Open Now
City: Collinsville, 600 N Bluff Rd, 62234, Collinsville, US, United States
"Did not like the gravy. All other ok. Coffee a little weak."
4.4
Menu
Table booking
Open Now
4.4
Menu
Table booking
Open Now
City: Collinsville, 1978 Vandalia St, Collinsville, USA, 62234, United States
"I don't know they were closed"
4.5
Menu
Open Now
4.5
Menu
Open Now
City: Collinsville, 601 North Main Street, Caseyville, IL 62232, Collinsville, United States
Delivery, Wheelchair Accessible, Television, Accepts Credit Cards
4.6
Menu
Table booking
Open Now
4.6
Menu
Table booking
Open Now
City: Collinsville, 101 East Main Street, Collinsville, 62234, United States Of America
"Love the supreme tacos and cherry coke"
4.6
Menu
Table booking
Open Now
4.6
Menu
Table booking
Open Now
City: Collinsville, 1813 Vandalia Street, Collinsville, 62234, United States Of America
"Love the Chicken Alfredo it always needs salt though!"