Tim Hortons - Ottawa

What Aleigh Underhill likes about Tim Hortons:
The ONLY Tim Hortons who always makes my iced coffee perfect every time. The staff here is great. Management knows what they're doing. For an incredibly busy location they do a fantastic job. Any other timmies cannot compare thankful to have it near View all feedback.

What henry michovic doesn't like about Tim Hortons:
Poor management of staff, slow service and bad food/drink.Staff seemed confused and there were several staff who didn't know where to be. There should be an assembly line with a dedicated person for each station to maintain efficiency. It looked like each staff was taking an order, doing it and then rotating causing a bottleneck in service times.Food was overcooked on one side and hard while other side was uncooked.... View all feedback.