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Contribute FeedbackBased on the average evaluation of 3.8 for the The Cookie Factory, one can assume that it has satisfied the majority of its visitors.
What User likes about The Cookie Factory:
I bought a cake and cookie cake for my daughter's graduation party and I must say as someone who makes cakes myself, this is by far the best cake I have ever had. The cake was beyond moist and super delicious. The decorations and piping could be improved but overall I was very pleased as were all the guest. View all feedback.
What User doesn't like about The Cookie Factory:
terrible customer service. rude, impatient and unpleasant. they take the phone off the hook and they can't go through to place an order. the latest is that they can't call and have a little bit aside for picking up later on the day?! I've been doing it for years and suddenly they say we won't. I'm done with this company, they can only tolerate so much uneasy and lack of decent customer service. the product is very go... View all feedback.
mask request is totally ridiculous. today launched and watched the masked Nazi slander of an older man who went straight out of the door.
terrible customer service. rude, impatient and unpleasant. they take the phone off the hook and they can't go through to place an order. the latest is that they...
read morePlace is filthy and never order cannoli cake it is highway robbery, I been in the place once workers were all outside smoking cigarettes and walked in and went...
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More information
On the site of the establishment cookiefactoryllc.com, it might be possible to order meals.
QR-code link to the menu
