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Contribute FeedbackSo far, the Chipotle Mexican Grill has received mixed reviews, which is reflected in the average rating of 2.8.
What TJ HIBSCHMAN likes about Chipotle Mexican Grill:
Addie the manager on duty bailed me out of a huge mistake. Order was placed for the 9 mile location instead of mall location. Addie corrected my mistake and made the order for the mall location and in quick order. I felt so valued and deeply appreciated the effort by Addie and the team. Huge props to Addie and the staff .Parking: Designated to go parking spot at mall. View all feedback.
What Li Le doesn't like about Chipotle Mexican Grill:
Big disappointment. Haven’t been to Chipotle before but saw a commercial advertising their carne asada for a limited time and decided to give it a go. Ordered the 3 tacos, one no protein, one chicken one carne asada. Hubs ordered a bowl with chicken. We also asked for one small drink. The food was okay, nothing to write home about. But looking at the bill they charged for 3 carne asada tacos, two drinks and an up cha... View all feedback.
Online order was 100% correct, and the food was good.
This order was wrong because it has cheese in both burritos even though one was ordered without cheese. The person has a dairy allergy and can't eat the burrito...
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The restaurant also offers a home delivery service in Pensacola, you have the option to order menus directly from the webpage chipotle.com.